Honda/Acura Certified shops are validated for their skill and expertise, commitment to a complete, proper and safe repair, to ongoing industry education, and to customer satisfaction. Each shop is validated annually by an independent third party to help ensure a high standard of repair quality. Knowledge, Skill and Methodology Requirements

To qualify for the Honda/Acura Certified program, body shops must meet specific knowledge and skill requirements, becoming either an I-CAR Gold Class Professional®, Verifacts VQ or Verifacts Medallion shop.

Honda/Acura Specific Training
To ensure that body shops keep up with the latest Honda technology, each Honda/Acura Certified shop must complete Honda/Acura-specific training through I-CAR, and is required to take additional Honda-specific training as it becomes available.

Honda Specific Repair Information
Honda/Acura Certified body shops have unprecedented access to all service and repair information, including mechanical and collision repair, for all years and models of Honda/Acura automobiles – information needed to make a safe and complete repair.

Tools and Equipment
Late-model vehicles are often designed and engineered using different metals and lightweight materials to increase fuel economy, These materials often require specific tools and equipment for proper repair, and Honda/Acura Certified shops have the right tools and equipment to repair your Honda or Acura, no matter what year it is.

Facility Standards
All Honda/Acura Certified shops are required to maintain a clean and professional environment inside the shop, the customer areas, and outside the building.

Customer Satisfaction System
Each shop must be committed to customer satisfaction, and have a customer satisfaction survey system to ensure that they meet customer expectations.

Annual Inspection
Through a third-party, American Honda physically inspects all Honda/Acura Certified shops annually to confirm tools and equipment, facility cleanliness, and overall shop operation. Training and verification of proper repair procedures is performed on an ongoing basis.